As previously posted, this unit will NOT play rental (or even mildly scratched) DVDs. Which is a problem because a number of our DVDs are kids movies and they get scratched with repeadted use. All the problematic DVDs play perfectly fine on a cheapo ($20) DVD player but this "high-end" unit is too much of a prima donna for these DVDs.
---------See Update Below
January 2010 UPDATE:
Took the unit to an authorized repair shop and they honored the warranty (I originally purchased it from Amazon). After the repair, the unit is AMAZING! No problems whatsoever and the sound and picture quality is far superior to cheapo DVD players! Repair center said some parts with laser, etc. tend to come loose with shipping and handling from online retailers. Took them a week to get the required parts and repair... all for free and worth the wait! If you're having problems with this unit definitely try taking it to an authorized repair shop! Would give it 5 stars if it came this way... Read more

We've had this product just a few weeks, but are quite pleased with it. The only snag was when we hooked it up to both our receiver (with RCA analog jacks)and our new HDTV (with an HDMI cable)so that we could play our CD's through our receiver and our DVD's through the television. The problem was in hooking up the TV. We received a picture but no sound. Talking to our tv technician was of no help. We figured the problem out through trial and error, namely that the Onkyo's menu had a variety of sound options, to include some that we had no idea what they were for. One option, I believe it was the "PCM" option, did the trick when we turned it on. Apparently this option lowers the kHz frequency of the output so that it is compatible with the television (whatever all that means). Once I clicked that option on, the sound came through the TV. These instruction booklets all assume that consumers understand these technical terms, so you have to be something of a detective to finally figure it... Read more

Purchased for parents who are not tech-savvy (was somewhat of a worry with setting this up), and are huge movie fans. (They like movies so much, they even sleep to them...) I wanted to make sure the DVD changer supported both their new TV (HD) and their old, CRT tube TV. And this certainly fit the bill.

The setup is very easy. (I was able to help with the setup over the phone in minutes.) However, the ease of setup doesn't mean that it is lacking options; there are plenty of options that are available to tweak the sound, the picture, etc. But for just getting the machine playing DVDs (maybe not optimally, but playing nonetheless), it's simple.

When visiting, I was able to see and hear this player in action. It's mostly silent itself, and had a picture/audio quality that was adequate for how it was hooked up - using the composite cables ("RCA cables" - red and white for audio, yellow for video.) When using an HDMI connection, everything really came to... Read more